## LCD messages

If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service.
Note

| The LCD names for the paper trays are as follows.
• | Standard paper tray: Tray 1
• | Manual feed slot: Manual Feed

Error messages

Error message | Action
Access Error (HL-3070CW only) | The USB device was removed while data was processing. Press Cancel. Reinsert the USB device and try to print with Direct Print or PictBridge.
Cartridge Error | Take out the drum unit and toner cartridge assembly for the toner colour that is indicated on the LCD. Remove the toner cartridge and then re-install it in the drum. Put the drum unit and toner cartridge assembly back into the printer again. Repeat this process for each drum unit and toner cartridge assembly until the error message is cleared from the LCD. If the problem continues, call your dealer or Brother Customer Service.
Cover is Open | Close the cover that is indicated on the LCD.
DIMM Error | Turn off the printer. Re-install the DIMM correctly. Wait a few seconds, and then turn it on again. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory.)
Drum Error <Scrolling message> Slide the Green tab on Drum Unit. | Clean the corona wires. (See Cleaning the corona wires.)
Drum Error <Scrolling message> Replace the Drum Unit. | Replace the drum unit with a new one for the colour that is indicated on the LCD. (See Replacing the drum units.)
Fuser Error | Turn the power switch off, wait a few seconds and then turn it again. Leave the printer for 15 minutes with the power on.
Jam XXX | Carefully pull out the jammed paper from the area shown in Paper jams and how to clear them.
Low Temperature | Increase room temperature to allow the printer to operate.
Manual Feed | Put the same size of paper in the manual feed slot as is shown on the LCD.
No Belt Unit | Re-install the belt unit. (See Belt unit.)
No Paper | Put the paper in the paper tray and then press Go, or put the paper in the manual feed slot. If the problem is not solved, the paper pick-up roller may be stained. Clean the paper pick-up roller. (See Cleaning the paper pick-up roller.)
No Toner | Re-install the toner cartridge that is indicated on the LCD. (See Toner cartridges) Re-install the drum unit that is indicated on the LCD. (See Drum units)
No Waste Toner | Re-install the Waste Toner Box. (See Waste toner box.)
Out of Memory | If the LCD shows this error message when you print the secure data, Press Cancel and delete the previously stored data. Except in the case of printing secure data, add more memory. (See Installing extra memory.)
Print Unable 1A | Turn the power switch off and fully open the top cover. Leave the printer off and open for 30 minutes to remove any condensation from inside the machine, then close the top cover and turn it on again. If this does not clear the error, call your dealer or a Brother Customer Service.
Short Paper | Open the back cover (back output tray) to let the printed paper out on the back out put tray. Remove the printed pages and then press Go.
Size Mismatch | Put the same size paper in the paper tray that is selected in the printer driver, and then press Go, or select the size of paper you set in the Tray1 Size setting from the control panel.
Small Paper | Open the back cover (back output tray) to let the printed paper out on the back out put tray and then press Go.
Toner Error | Pull out all the drum unit and toner cartridge assemblies. Take out the toner cartridge and put it back into the printer again.
Unusable Device (HL-3070CW only) | Remove the USB flash memory drive from the USB Direct Interface.

Error messages in Colour Correction

Call service message | Action
Calibrate <Scrolling message> Calibration failed. See Troubleshooting chapter in User's guide. |
• | Turn off the printer. Wait a few seconds, then turn it on again.
• | Identify the colour causing the problem and put in a new drum unit. (See Replacing the drum units.) To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
• | Put in a new belt unit. (See Replacing the belt unit.)
• | Put in a waste toner box. (See Replacing the waste toner box.)
• | If the problem continues, call your dealer or Brother Customer Service.
Registration <Scrolling message> Registration failed. See Troubleshooting chapter in User's guide. |
• | Turn off the printer. Wait a few seconds, then turn it on again.
• | Put in a new belt unit. (See Replacing the belt unit.)
• | If the problem continues, call your dealer or Brother Customer Service.

Maintenance messages

Error message | Meaning | Action
Toner Low (X)1 | The toner cartridge is near the end of its life. | Buy a new toner cartridge for the colour that is indicated on the LCD before you get a Replace Toner message.
Drums End Soon | The drum units are near the end of their life. | Buy a new drum unit set before you get a Replace Drums message.
Drum End Soon(X)1 | The drum unit for the colour indicated on the LCD is near the end of its life. | Buy a new drum unit for the colour indicated on the LCD before you get a Replace Drum (X) message.
Belt End Soon | The belt unit is near the end of its life. | Buy a new belt unit before you get a Replace Belt message.
WT Box End Soon | The waste toner box is almost full. | Buy a new waste toner box before you get a Replace WT Box message.
Replace Toner | It is time to replace the toner cartridge. | Replace the toner cartridge for the colour indicated on the LCD. (See Replacing the toner cartridges.)
Replace Drums | It is time to replace the drum units. | Replace the drum units. (See Replacing the drum units.)
Replace Drum (X)1 | It is time to replace the drum unit for the indicated colour. | Replace the drum unit for the colour indicated on the LCD. (See Replacing the drum units.)
Replace Belt | It is time to replace the belt unit. | Replace the belt unit. (See Replacing the belt unit.)
Replace WT box | It is time to replace the waste toner box. | Replace the waste toner box. (See Replacing the waste toner box.)
Replace PF Kit1 | It is time to replace the paper feeding kit 1. | Replace the paper feeding kit 1. Call your dealer or Brother Customer Service.
Replace Fuser | It is time to replace the fuser unit. | Replace the fuser unit. Call your dealer or Brother Customer Service.

1 | (X) shows the toner cartridge or drum unit colour that is near the end of its life. (K)=Black, (Y)=Yellow, (M)=Magenta, (C)=Cyan.

Call service messages

Call service message | Action
Print Unable ## (Except Print Unable 1A) | Turn off the printer. Wait a few seconds, then turn it on again. If this does not clear the error, call your dealer or a Brother Customer Service.

Page Top